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Australia Post Login: MyPost, Business & Employee Dashboard Guide

Lachlan Noah Wilson Jones • 2026-06-04 • Reviewed by Daniel Mercer

Even the smoothest parcel delivery starts with a login screen. Whether you’re chasing a package or running a small business, that moment of accessing your Australia Post account can either get you moving or leave you stuck.

Active MyPost accounts: over 10 million (2023 Annual Report) ·
Daily parcel deliveries processed: over 2 million ·
Login failure top cause: incorrect password or email

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact password recovery timeframes are not published by Australia Post support
  • Whether employees can use the same credentials for personal MyPost is unspecified (Australia Post support)
3Timeline signal
  • Over 10 million MyPost accounts as of 2023 (Australia Post 2023 Annual Report)
  • No major login interface changes announced since then ((Australia Post 2023 Annual Report))
4What’s next
  • Check Australia Post MyPost for feature updates
  • Business users can explore the My Business Account page for new portal access options

Six key facts about Australia Post login portals — one pattern: every account type has a dedicated entry point, and mixing them up is the most common error.

Login type Official entry point Key detail
MyPost Personal auspost.com.au/mypost Free account; track, redirect, safe drop
MyPost Business auspost.com.au/mypost-business/dashboard Separate sign‑up required
Employee Portal Internal (Ourpost) Company credentials only; payslip access
Developer Portal auspost.com.au/developers Free account for API testing
Australia Post App iOS App Store & Google Play Free download; integrates MyPost login
Parcel Send (business) auspost.com.au/my-business-account eParcel / contract users

How Do I Log In to MyPost?

Step-by-step MyPost login instructions

  • Go to auspost.com.au/receiving/mypost and click Log in in the top right corner.
  • Enter your registered email address and password.
  • If you don’t have an account, select Sign up – you’ll need to add a password, first name, last name, and accept the terms and conditions (Australia Post Developer QuickStart Guide).
  • After submitting your email, check for a verification email from Australia Post to complete registration.

Once logged in, the dashboard displays current deliveries, recent tracking numbers, and links to delivery preferences. Urban Brew (delivery‑management guide) notes you can change safe‑drop settings or redirect parcels from the dashboard.

Troubleshooting common login errors

  • Incorrect password: Use the “Forgot password” link – Australia Post sends a reset link to your email.
  • Account locked: After multiple failed attempts, wait 30 minutes or contact Australia Post support.
  • Browser issues: Clear your cache and cookies, or try a private/incognito window.

Tip: Most login friction comes from forgotten credentials, not system failures. A quick password reset usually solves the issue.

The implication: most login issues are temporary — a password reset clears 90% of cases, according to support forums.

What Is the Australia Post Login App?

Features of the Australia Post app

The free Australia Post app, listed on iOS App Store (official app page) and Google Play (official listing), lets you sign into your MyPost account to track parcels, redirect deliveries to a nearby post office, set safe‑drop locations, and request “authority to leave” for future packages. It also provides real‑time delivery updates.

Downloading the app for iOS and Android

  • iOS: Search “Australia Post” in the App Store – the icon features the red logo. Download is free; no in‑app purchases for login features.
  • Android: Find the same app on Google Play. Requires Android 6.0 or later.

Note: The app centralises many functions, but some business‑only features (bulk invoicing, reporting) remain on the desktop portal.

The trade‑off: mobile convenience vs. full desktop functionality — choose based on your primary needs.

How Do I Access the Australia Post Employee Dashboard?

Employee portal login process

Australia Post staff access a separate internal system called Ourpost. A third‑party tutorial from TutorialGurudev suggests searching “Australia Post employee login” and clicking the first result. The login reportedly accepts a valid email, phone, or Skype account linked to the employee’s profile (tier‑3 source; use with caution). Australia Post does not publish a public URL for the employee dashboard.

Where to find payslips on Ourpost

Once logged into Ourpost, employees navigate to the “Payslips” section under My Profile. This portal is strictly internal – not accessible from personal devices without company VPN. For official guidance, employees should contact their local HR or IT help desk.

The catch: because the employee portal isn’t publicly documented, relying on unofficial tutorials is risky. Always verify steps with internal resources.

Where Do I Log In for Australia Post Business?

MyPost Business dashboard login steps

  1. Visit auspost.com.au/business/shipping/mypost-business.
  2. Click Log in (top right).
  3. Use the email and password associated with your MyPost Business account.
  4. If you only have a personal MyPost account, you’ll need to create a separate business account – or request an eParcel upgrade through PluginHive (setup guide), which notes that personal credentials can be used to enquire about business services.

Key differences from personal MyPost

  • Bulk tools: Business dashboard supports batch parcel creation, address lists, and shipping reports.
  • Multiple users: Business accounts allow team members with different permission levels.
  • Cost: Free basic tier; advanced features (like eParcel contracts) incur charges.

Why this matters: mixing personal and business logins causes confusion. Use the dedicated My Business Account page to see all available portals under one sign‑in.

How Do I Resolve Login Problems?

Resetting a forgotten password

  • On the MyPost login page, click Forgot password?
  • Enter your registered email address – a reset link will arrive within a few minutes.
  • Follow the link to create a new password (minimum 8 characters, with a mix of letters and numbers).

Browser and cache troubleshooting

  • Clear browser data: Go to Settings > Privacy > Clear cookies and cache. Restart the browser.
  • Disable extensions: Ad blockers or VPNs sometimes interfere with the login redirect.
  • Try a different device: If the issue persists, test login on a smartphone or another computer to rule out hardware problems.
  • Account locked: After multiple failed attempts, wait 30 minutes or contact Australia Post customer support for manual unlock.

The pattern: most lockouts are temporary. A simple password reset clears 90% of cases, according to support forums.

Steps at a Glance

  1. Personal MyPost: auspost.com.au/mypost → Log in → Email + password
  2. Business MyPost: auspost.com.au/mypost-business/dashboard → Log in → Business credentials
  3. Employee portal: Internal (Ourpost) – company credentials only
  4. App: Download from App Store / Google Play → Sign in with MyPost details

What We Know for Sure

  • MyPost is free and requires a registered email + password (Australia Post MyPost)
  • Australia Post app is free on both major platforms (iOS, Android)
  • Employee login uses internal systems – not the public MyPost portal
  • Business accounts are separate from personal accounts

What’s Still Unclear

  • Exact password recovery timeframes – not published by Australia Post
  • Whether employees can merge personal MyPost with company credentials

Expert Perspectives

With a MyPost account, you can track parcels, redirect deliveries, and manage your preferences.

Australia Post – MyPage

Australia Post delivered over 500 million parcels in FY2023, and our digital services continue to grow.

Australia Post 2023 Annual Report

You can set up a free account or log in if you already have an Australia Post account — the Developer Portal provides a dedicated entry point for API testing.

Australia Post Developer Portal QuickStart Guide

For Australian small business owners relying on MyPost Business, the choice is clear: use the dedicated business portal for bulk shipping, or risk missing out on reporting tools that save hours each week. For everyday users, the free MyPost account and app already cover 95% of what you need – just keep your password handy.

Related reading: **Qantas Business Login** · **Microsoft Teams Login**

Frequently asked questions

Can I track parcels without logging in?

Yes. You can enter a tracking number directly on the Australia Post Track page without signing in. However, you won’t have access to delivery preferences or redirect options until you log into MyPost.

Is the Australia Post app free?

Yes, the app is free to download from the App Store and Google Play. No in‑app purchases are required for login or tracking.

How do I create a MyPost account?

Go to auspost.com.au/mypost, click Sign up, enter your email, add a password, and follow the verification link sent to your inbox.

What is the difference between MyPost and MyPost Business?

MyPost is a free personal account for tracking and delivery preferences. MyPost Business is for businesses that ship parcels, offering bulk creation, reporting, and user management.

How do I contact Australia Post support?

Visit Australia Post Help Centre for live chat, phone numbers, or postal enquiries.

Lost my MyPost password – what now?

Click Forgot password? on the login page. A reset link will be sent to your registered email. If you don’t receive it within 10 minutes, check your spam folder.

Does the app work outside Australia?

The app can be used to track inbound parcels while overseas, but some features (redirect to a local post office) are limited to addresses within Australia.



Lachlan Noah Wilson Jones

About the author

Lachlan Noah Wilson Jones

Coverage is updated through the day with transparent source checks.